Discover
Assess business goals, current systems, stakeholders, pain points, risks and project readiness.
Methodology
The Spring Delivery Framework.
A structured approach for ERP implementation, integration, reporting and optimisation: Discover, Design, Build, Validate, Deploy and Optimise.
Process diagram
Six connected stages from readiness to improvement.
Design
Translate requirements into processes, configuration, reporting, integration and governance plans.
Build
Configure, develop, integrate and prepare the environment for realistic validation.
Validate
Test processes, data, reports, controls and user readiness before go-live decisions.
Deploy
Move into production with cutover planning, user support and operational discipline.
Optimise
Stabilise, review, improve and extend the solution after launch.
Governance model
Governance keeps project decisions visible.
A clear governance model helps manage scope, priorities, risks and accountability during ERP delivery.
Steering level
Business sponsors review scope, risk, decisions and progress.
Project level
Project leads manage plans, dependencies, issues and readiness.
Workstream level
Functional and technical teams resolve process, data, reporting and integration tasks.
Responsibilities
Client and Spring responsibilities.
ERP delivery works best when ownership is explicit on both sides.
Client responsibilities
- Executive sponsorship
- Process owner availability
- Timely decisions
- Data ownership
- User participation in testing and training
Spring responsibilities
- ERP consulting and configuration
- Technical design and development
- Integration and reporting support
- Project guidance and status visibility
- Go-live and optimisation support
Controls
Risk, change, training and improvement.
Risk management
Maintain a risk register and review mitigation actions regularly.
Change management
Prepare users for new processes, responsibilities and system behaviours.
Training
Deliver practical, role-based enablement tied to real workflows.
Post-go-live improvement
Use stabilisation feedback to plan refinements and future phases.
Need a structured ERP delivery plan?
Spring can help assess readiness, define governance and shape a practical implementation roadmap.